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Avaya IP Office Builds Your Business Communications Network on a Solid Foundation

Posted on March 14, 2017 by TelWare

Communication is a major consideration for the owners of new small- to medium-sized businesses. Not only is it important to foster collaboration within your organization, you must also offer outstanding customer service as well.

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Topics: Avaya IP Office

Avaya IP Office 10.0 Has Arrived!

Posted on October 13, 2016 by Jessica Paxton


Avaya IP Office is the flagship Avaya solution for midsized businesses and provides a simple, unified communications system. This Avaya phone-system platform is easy to deploy, use and manage. Now, with version 10.0, it’s gotten even better.

What’s great in Avaya 10.0?

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Topics: Business Telephone System, Avaya Business Phone, Avaya IP Office

Tech Minded at TelWare

Posted on September 29, 2016 by Jessica Paxton


TelWare sent one of our brightest technicians, Sumner, from Charlotte to Santa Clara, California for two weeks of training with the Avaya Learning Center. While there, Sumner visited The Tech Museum of Innovation in San Jose. The Tech Museum's Body Metrics exhibit gives visitors a headset that measures their brainwaves as they explore the museum. Of course, Sumner measured happiest and most engaged in the network/cyber-security exhibit!

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Topics: Avaya Unified Communications, Avaya IP Office

Four Advantages of Avaya IP Telephony

Posted on June 21, 2016 by TelWare

 

Businesses are looking for phone-service options to stay connected with their clients. There are countless phone-service options, but one great option is Avaya IP Office, which offers several key benefits.

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Topics: Avaya, Avaya IP Office

Avaya IP May Be the Communications Solution You Need

Posted on April 12, 2016 by TelWare

Discover why the Avaya IP Office phone system has been deployed over 200,000 times around the globe. IP Office can do serious wonders for your business regardless of how big an operation you run. You could be in your first week or your thirtieth year, you could have five employees or thousands, it doesn't matter. If you haven't given IP Office a try, you should see what it can do for you!

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Topics: Avaya IP Office

VMWare Vs Hyper-V: Hypervisor Types

Posted on March 15, 2016 by TelWare

While VMWare has been the leader in the virtualization world, Hyper-V is quickly becoming a threat to the VMWare market share. As VMWare and Hyper-V have become so comparable, you have to look into the deeper layers of what makes up each platform to find the differences. 

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Topics: Avaya IP Office, vmware

TelWare Brews Own Blend of Telephone Solutions for S&D Coffee & Tea

Posted on January 19, 2016 by Justin Reimers

The crisp aroma of freshly roasted coffee beans wafts through the air along Highway 29 near downtown Concord, North Carolina, enticing passing drivers to awaken from their traffic induced tunnel-vision and scan beyond the road in search of the source of the nose tickling scent.  S&D Coffee & Tea, the nation’s largest custom coffee roaster and supplier of iced tea to the foodservice industry, has been producing custom solutions in the way of tasty hot beverages for their customers for years from their Concord based facilities. When the roasting giant recently outgrew its aging phone system, TelWare stepped in with a custom solution of its own to keep the tea party going.

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Topics: Unified Communications, Avaya IP Office

Why Avaya IP Phone System Has Been Deployed Over 200,000 Times

Posted on September 10, 2015 by TelWare

Avaya IP Office may be the solution you've been seeking.  IP Office can do serious wonders for your business. It doesn't matter how big of an operation you run. You could be in your first week your thirtieth year, you could have five employees or 500,000 it doesn't matter. If you haven't given IP Office a try, you should see what it can do for you!

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Topics: Avaya IP Office

What Do You Mean There Are No Phones In The Call Center?

Posted on June 2, 2015 by Justin Reimers

I knew the sales team at TelWare Corporation was good - we always have a steady stream of new phone systems to install - but sometimes I've even been awestruck by a sale. I mean jaw on the floor! One instance comes to mind when one of our sales specialists sold a phone system to a customer, who was actually one guy, who needed one phone and one phone line. Whaaat?!  Wouldn't a $9 phone from Walmart and a call to AT&T suffice?  Someone has the "Salesperson of the Year" award wrapped up!

Now I find out that we just finished a multi-site installation that included a remote call center, but we didn't install any actual phones in the call center. No phones?!  What do you mean there are no phones? How is a call center supposed to operate without any phones?

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Topics: Avaya 9608 IP Phone, Avaya IP Office, Communication solutions

TelWare Provides Unified Communication Solutions for Any Season

Posted on November 20, 2014 by Justin Reimers

The cooler autumn weather means the end of gardening season, as we pick those last few ripening tomatoes off the vine before the first freeze and watch our summer annuals begin to wilt.  Maybe a few of us have small greenhouses that allow us to grow just enough to supply fresh veggies through the winter.  For most of us, it means a weekly return to the grocery store produce section until next year's harvest.  Only a few die-hard gardners will find space in their tiny- backyard greenhouses to grow decoratives for the next year.

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Topics: Avaya 9608, Avaya Unified Communications, Avaya 9608 IP Deskphone., Unified Communications, Avaya 9608 IP Phone, Avaya IP Office, Unified Solutions

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