Mergers, Acquisitions and Price Changes

Posted on February 27, 2017 by Michael Canipe

2017 Update

Time Warner Cable/Charter
These are a few of the mergers or acquisitions that have hit headlines recently. As the telecom industry sees consolidation and downward-pricing pressure from increased competition, our customers are recognizing potential opportunities.
Read More »

Topics: Business, Business Telephone Systems, Telecommunications Consulting, IT Solutions

Miss the Alibaba IPO? Still Telecom Opportunities Available

Posted on October 1, 2014 by Michael Canipe

Ticker: BABA, Stock: Alibaba

Everyone in the stock world had the same opportunity recently with the introduction of the Alibaba stock.  Not sure what Alibaba is? Greater Charlotte Biz featured a great article on this new initial public offering of stock in a company which is China’s version of Ebay and Amazon rolled together. The Alibaba IPO (Initial Public Offering) was $68 per share before trading.  Some people were in a frenzy to get their hands on it.  Others saw the same information and chose not to act.*

As of the opening day of trading, the stock shot up to high of $99 per share. WOW! This makes it the largest Tech IPO in history, valued at $25 Billion (larger than Facebook or Twitter). The enormous increase in per share price represents a 45.6% jump.  Literally, one moment you could have $1000 in stock, and the next moment you would have $1456.  

Read More »

Topics: Avaya, Business Telephone Systems

What Is the Best Call Reporting Package for Avaya IP Office?

Posted on May 29, 2014 by Michael Canipe

Avaya IP Office is an outstanding value for the SME (Small to Mid-Sized Enterprise). It comes with many mobility and unified communications features standard. Avaya is a leader in the telecom industry with over 6000 patents and drives innovation and technology research. TelWare is proud to have deployments across the country and is the premier SME dealer in the Carolinas.

Read More »

Topics: Avaya, Xima, Business Telephone Systems, Charlotte IP Telephone Systems, Avaya IP Office, Call reporting

End-of-Life, Has Your Phone System Reached It?

Posted on May 27, 2014 by Justin Reimers

Customers often ask us, “What is the average life of a phone system?” The typical answer is around eight to ten years, but this rough estimation does not define the many variables that could influence your decision to replace your current phone system. In fact, most systems reach their end-of-life through retirement, long before they reach their operational end-of-life. Some systems still in the field have been operational for fifteen or more years! For some organizations, whose needs change very little, this may be fine, but for others, an older phone system may no longer meet the needs of their growing business or integrate with other technologies they may have added to their office. So, when do you need to think about replacing your current phone system?

Read More »

Topics: Charlotte Business Telephone System, Business Telephone Systems, Business Phone System

Hello?. . . No, It’s Fine. . . I’m Awake (Now)

Posted on May 22, 2014 by Michael Canipe

For busy executives of mid-sized businesses, there are constant meetings, both onsite and remote; conference calls; video calls; projects; and deadlines to meet. I often have lunch with business owners or IT managers who are hyper-connected due to clients having direct access to their personal cell phone number. They can often be heard asking a client to “call the office and ask for so-and-so.” Late night calls are often the norm for these executives and it can have a frustrating impact on their work/life balance.

Read More »

Topics: Business Telephone Systems, Mobile Features, mobile, Charlotte IP Telephone Systems, Avaya IP Office

New Ways to Save on Telecom Expenses: Line Pooling & Line Bursting

Posted on May 15, 2014 by Doyle Blalock

If your organization has multiple sites and you are interested in saving some serious bucks on your telecom expenses, this post is for you! Here are a couple of new technologies that can help you reduce your telecom expenses: Line Pooling and Line Bursting.

Read More »

Topics: Hosted Systems, Business Telephone Systems, Business Phone System, Telecommunications Consulting

Save a Bundle When Establishing Local Presence in Remote Cities

Posted on May 9, 2014 by Doyle Blalock


Do you know how easy it is to have a local company presence in other cities? You might think that this is an expensive proposition. Well, it used to be, or it still may be if you don’t know about SIP (Session Initiation Protocol) numbers and SIP trunks.

Read More »

Topics: Voice Data Services, Business Telephone Systems, SIP

Avaya Unified Communications for Business

Posted on May 1, 2014 by TelWare

Companies of all sizes are increasingly being challenged to maintain tight operational schedules and meet customer demands - all while walking the razor's edge of diminishing IT budgets and limited resources. For many businesses, an Avaya unified communications system can increase efficiency by integrating multiple real-time communication services into one source.

Businesses now have the ability to accelerate their sales rates, increase their productivity and make quicker business decisions. Driven by recent advances in mobility, unified communications is quickly becoming the preferred method for businesses to collaborate.

Read More »

Topics: Charlotte Business Telephone System, Business Telephone Systems, Business Phone System, Avaya Unified Communications, Unified Communications, Charlotte VoIP Providers

OMG! How Long Does it Take to Learn to Use a Phone?!

Posted on April 28, 2014 by Taffy Graziadei

Everyone can agree, training is one of the most important elements of implementing a new technology system. But, when I tell a new customer that a typical business phone training class runs an hour to an hour and a half, what I hear is, “It’s just a phone . . . how long can it take to learn how to use a phone?” “When it rings, I just pick it up, right?” “I really only need to be able to answer a call and make a call . . . it can’t be that complicated.” “I just need the basics.”

“It’s just a phone.” But is it? Today, phones are more than just two tin cans and a string. Gone are the simple answer, pick up and hold. Today’s phones are much more advanced and have hundreds more features than your grandparents’ rotary dial or even your mom’s big clunky push button secretary phone (remember those BIG flashing buttons?). And wouldn’t you expect it to be? Isn’t that one of the reasons you upgraded in the first place? Today’s phone is certainly more than just a telephone; it’s a communications tool. It’s the way your business presents itself to your customers. It’s the way you stay in touch and share information, whether sitting in an office or working in the field.

Read More »

Topics: Charlotte Business Telephone System, Charlotte Business Communication, Business Telephone Systems, TelWare News, Business Phone System, Charlotte IP Telephone Systems, business phone training

Business Networking Equipment Maintenance

Posted on April 23, 2014 by Benjamin Smagacz

It may seem trivial, but even small fluctuations in temperature or humidity can increase the chances of damage to your business' network equipment. Routers, switches and servers are designed to function within a fairly narrow temperature range, so it is important to maintain a consistent climate in your network closet. By doing so, you are not only improving the overall performance of your business networking equipment, you are ensuring the longest possible life from your hardware.

Read More »

Topics: Networking Equipment, Charlotte Business Telephone System, Business Networking, Charlotte Business Communication, Business Telephone Systems, Business Phone System

Request a Quote Today!

Get Connected

Traveling Tech Showcase

phone-iconSign up for a FREE in-office telephone system demonstration!