Customers often ask us, “What is the average life of a phone system?” The typical answer is around eight to ten years, but this rough estimation does not define the many variables that could influence your decision to replace your current phone system. In fact, most systems reach their end-of-life through retirement, long before they reach their operational end-of-life. Some systems still in the field have been operational for fifteen or more years! For some organizations, whose needs change very little, this may be fine, but for others, an older phone system may no longer meet the needs of their growing business or integrate with other technologies they may have added to their office. So, when do you need to think about replacing your current phone system?Read More »
Companies of all sizes are increasingly being challenged to maintain tight operational schedules and meet customer demands - all while walking the razor's edge of diminishing IT budgets and limited resources. For many businesses, an Avaya unified communications system can increase efficiency by integrating multiple real-time communication services into one source.
Businesses now have the ability to accelerate their sales rates, increase their productivity and make quicker business decisions. Driven by recent advances in mobility, unified communications is quickly becoming the preferred method for businesses to collaborate.Read More »
Everyone can agree, training is one of the most important elements of implementing a new technology system. But, when I tell a new customer that a typical business phone training class runs an hour to an hour and a half, what I hear is, “It’s just a phone . . . how long can it take to learn how to use a phone?” “When it rings, I just pick it up, right?” “I really only need to be able to answer a call and make a call . . . it can’t be that complicated.” “I just need the basics.”
“It’s just a phone.” But is it? Today, phones are more than just two tin cans and a string. Gone are the simple answer, pick up and hold. Today’s phones are much more advanced and have hundreds more features than your grandparents’ rotary dial or even your mom’s big clunky push button secretary phone (remember those BIG flashing buttons?). And wouldn’t you expect it to be? Isn’t that one of the reasons you upgraded in the first place? Today’s phone is certainly more than just a telephone; it’s a communications tool. It’s the way your business presents itself to your customers. It’s the way you stay in touch and share information, whether sitting in an office or working in the field.Read More »
It may seem trivial, but even small fluctuations in temperature or humidity can increase the chances of damage to your business' network equipment. Routers, switches and servers are designed to function within a fairly narrow temperature range, so it is important to maintain a consistent climate in your network closet. By doing so, you are not only improving the overall performance of your business networking equipment, you are ensuring the longest possible life from your hardware.Read More »
IP-based systems have revolutionized the way businesses communicate, allowing users to work from remote sites while keeping in touch with their most important contacts. Unfortunately, with those benefits come increased security risks. As one of the nation's leading business phone system providers, we know a thing or two about secure lines of communication.
Remote workers with several devices at different sites present hackers with multiple points of entry. Despite their best efforts to secure installed devices, no business telephone system vendor can guarantee the security of your system. There are, however, several ways you can help prevent unwanted access to your network and devices.Read More »
When it comes to cloud security, users are often concerned about where cloud data is located and how secure that location is. At TelWare, we understand that users are often concerned about the security of their data storage systems and are always looking for ways to protect against unwanted access. We've put together some cloud security fundamentals to ensure your accounts and personal information are protected.Read More »
Mitel is a global leader in business communications that connects employees, partners and customers — anywhere, anytime and over any device, for the smallest business to the largest enterprise. Mitel offers customers infinite options with one of the industry’s broadest portfolios and the best path to the cloud.
With more than $1 billion in combined annual revenue, 60 million customers worldwide and no. 1 market share in Western Europe, Mitel is a clear market leader in business communications. TelWare, one of the nation's leading business phone system providers, is proud to announce that they are now a Mitel Authorized Partner.Read More »
Whether you’re a startup or a Fortune 500 company, every business needs to communicate effectively with their clients, employees and vendors. As one of the nation’s leading business telephone system providers, we know a thing or two about business communication.
At TelWare, we are constantly researching the best communication tools. To enhance our customer experience and internal processes, we thought we'd share some must-have tools for business communication so you can focus your time and energy on growing your business.Read More »
At TelWare, we know that a business phone system is a vital component of your business, allowing your staff and customers to communicate with each other. As one of the nation's leading business telephone system providers, we pride ourselves in delivering the best systems, services, applications and processes to ensure maximum performance and ease of use.Read More »
VoIP systems for business have revolutionized business communications, providing business owners with the power to manage and monitor contacts and connections based on their own organizational practices.
As a business owner, you need a VoIP service that meets your communications needs and not the inefficient, one-size-fits-all service that other business telephone system providers offer. TelWare provides you with a business VoIP package built with features that can be tailored to suit your requirements.Read More »